This Privacy Policy describes how Synaptic Mishap Ltd, a software consultancy firm based in Belfast, Northern Ireland ("we", "our", or "us"), collects, uses, and shares your information when you interact with us through our website, services, and consultations. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with applicable laws and regulations.

1. Information Collection

We collect information from and about you in the following ways:

a. Information You Provide: We collect information that you provide directly to us. This includes personal details you provide when you engage our consultancy services, create an account, request information, or communicate with us. The types of information we may collect include your name, company name, email address, phone number, and any other information you choose to provide.

b. Information Collected Automatically: When you visit our website or use our services, we may automatically collect certain information about your device and usage of our services. This information may include your IP address, browser type, device type, operating system, pages viewed, and the dates and times of access. We may use cookies and similar tracking technologies to collect this information.

2. Use of Information

We use the information we collect to:

- Provide, maintain, and improve our services;

- Respond to your requests, inquiries, comments, and concerns;

- Communicate with you about our services, including sending you service updates, marketing communications, and other information;

- Process transactions and send related information, including confirmations and invoices;

- Comply with legal obligations and enforce our policies.

3. Information Sharing

We do not share your personal information with third parties except in the following circumstances:

a. Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.

b. Legal Compliance: We may disclose information about you if required by law or if we believe in good faith that such action is necessary to comply with legal processes, respond to claims, or protect the rights, property, or safety of our company, employees, customers, or the public.

c. Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your information may be transferred or shared as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no security measures are perfect or impenetrable.

5. International Data Transfers

As we are based in Belfast, Northern Ireland, your information may be processed and stored in the UK or other jurisdictions. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Your Rights

You have certain rights regarding the personal information we hold about you. These may include the right to access, correct, delete, or restrict the use of your information, as well as the right to object to certain processing and to withdraw consent for any consent-based processing at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on our website and indicate the effective date of the updates.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Synaptic Mishap Ltd

81 Kingsway Park

Belfast,

Northern Ireland

Email: john+pp@synapticmishap.co.uk

By using our services, you acknowledge that you have read and understand this Privacy Policy.